Terms and conditions of sale

These general conditions of sale (GCS) govern the contractual relationship between Reparation-drone.com, operated by [Company Name], hereinafter referred to as "Seller", and any person making a purchase on the site Reparation-drone.com, hereinafter referred to as "Customer". Any order placed on the site implies unreserved acceptance of these terms and conditions.

1. Products

The products offered for sale on Reparation-drone.com are DJI drone spare parts. The Seller undertakes to supply products in conformity with the description displayed on the site. However, variations may exist between the products displayed on the site and the products actually delivered due to updates or modifications made by the manufacturers.

2. Awards

The prices displayed on the Reparation-drone.com website are in euros and include all taxes, excluding delivery costs. The Vendor reserves the right to modify prices at any time, but products will be invoiced on the basis of the rates in force at the time the order is validated by the Customer.

3. Control

The Customer places an order online on the Reparation-drone.com website. The order is considered final once the Customer has clicked on the validation button after checking the contents of his basket. The Vendor confirms receipt of the order by e-mail.

4. Payment

The payment of purchases is made online by credit card, PayPal or any other payment method accepted by the site Reparation-drone.com. Payments are secure and all information transmitted is encrypted. The order will be shipped upon receipt of payment by the Seller.

5. Delivery

Products are delivered to the address indicated by the Customer at the time of ordering. Delivery times are given on the site as an indication, and may vary from 5 to 15 days depending on product availability, delivery location and carrier. For certain products, however, such as batteries and other energy storage devices requiring sea transport, delivery times may extend to 30-45 days. The Seller cannot be held responsible for delays in delivery attributable to the carrier.

Delivery costs are automatically calculated according to the value of your basket. Réparation-drone.com offers free delivery for all validated orders over €50. This offer is valid for the majority of items sold on the site. However, in certain special cases (large packages, batteries, etc...), delivery charges may be added.

Virtual products (software, firmware) are made available as soon as the purchase procedure has been completed.

6. Warranty

The products sold by Reparation-drone.com are guaranteed to comply with the legal provisions in force. In the event of non-conformity of a product, the Customer may contact the Vendor's Customer Service Department to benefit from the legal guarantee of conformity or the guarantee of hidden defects, as the case may be.

In any case, Réparation-drone.com declines all responsibility for the following in particular:

- Normal wear and tear;
- Use for purposes other than those for which the product is intended
- Damage or accidents caused by negligence, lack of supervision or maintenance, or improper use;
- Damage resulting from modifications, incorporations, poor welding or repairs to the product;
- Damage resulting from failure to comply with the recommendations for use of the products mentioned in the product description, and/or with the specific regulations relating to the products sold.
- Malicious acts by the Customer or third parties;

7. Right of withdrawal

In accordance with current legislation, the Customer has a period of 14 days from receipt of the products to exercise his right of withdrawal, without having to justify his reasons or pay any penalties, with the exception of the cost of return, which remains at his expense.

Downloadable products benefit from the legal withdrawal period if they have not been downloaded. In the opposite case, no retraction is possible.

8. Back
In case of product failure, please contact us at atelier@reparation-drone.com. If the conditions are met, a return transport voucher will be sent to you by e-mail. Products must be returned in their original condition (packaging, complete accessories, instructions) and in good condition. All damaged, soldered, damaged, incomplete or soiled products will not be reimbursed.

The buyer has 7 days to return the product once the return validated by the SAV. In this case, Reparation-drone.com is obliged to refund or credit the sums paid by the customer without penalty. Shipping and return costs are at your expense. The refund is due within a maximum of thirty days from the date of receipt or delivery of the product by the Customer.

In the event of abnormal or abusive returns, Reparation-drone.com reserves the right to refuse a subsequent order.

9. Liability

The Seller cannot be held responsible for any direct or indirect damage caused by the use of products sold on Reparation-drone.com. The Customer is solely responsible for the use he makes of the products and must comply with the instructions for use provided by the manufacturer.

10. Specific case of virtual products

Virtual products (software & firmware) are available to the buyer as soon as payment has been validated by our services. These can be downloaded from the "Downloads" section of the buyer's account. The buyer's protection applies until the product has been downloaded. The buyer waives any right to a refund once the download has been completed. The Seller cannot be held responsible for any fraudulent use or misuse of the products. In case of doubt as to their use, the Buyer may contact the workshop for assistance.

11. Intellectual property

All elements of the site Reparation-drone.com are protected by copyright, trademark law and other intellectual property rights. Any reproduction, representation or use of all or part of the site is strictly forbidden without prior authorization from the Seller.

12. Personal data

The Seller undertakes to protect the privacy of users of the Reparation-drone.com website and to comply with current legislation on the protection of personal data. The information collected at the time of the order will only be used within the framework of the commercial relationship between the Seller and the Customer.

13. Disputes

These terms and conditions are governed by French law. In the event of a dispute, the parties shall endeavor to find an amicable solution. Failing this, the French courts will have sole jurisdiction to settle the dispute.

14. Contact

For any questions or complaints concerning these GTC, the Customer may contact the Vendor's Customer Service Department by e-mail at hello@reparation-drone.com.