Worldwide delivery

We deliver worldwide, except for a few islands, where shipping costs may be excessively high. If you live on one of these islands, please contact us.

Shipping

We aim to have your parcel ready within 1 to 3 working days, then ship it from our warehouses in China or Denmark.

Delivery time

The average delivery time is between 5 and 12 days, depending on the final destination of the parcel. Transport is carried out by a third-party company.

Battery controls

Delivery times for specific products such as batteries, which are considered to be "at risk" and require dedicated transport, can be substantially longer, sometimes ranging from 15 to 40 days.

Online tracking

You can track your parcel online via Your account > Orders from the website.

Customs fees

As VAT is included in our prices, you won't have to pay any customs duties if your parcel is sent from outside the European Union. However, for orders over €200, it is possible in rare cases that a customs tax will be applied.